Frequently Asked Questions (FAQ)

To book your first appointment, please contact us on [email protected]

Therapy sessions last 50 minutes.

You can tell your therapist anything. Although we are aware that it can take a lot of courage to share some experiences and thoughts, it is a good idea to tell as much as you possibly can, as this way your therapist can help you better. Only by understanding what is bothering you, your therapist can help you.

While we encourage you to share as much as you can, you should remember that therapists are required to keep things confidential, with a few exceptions. For instance, if they believe that you or someone else are at risk, your therapist may need to disclose this to a third party. We aim to discuss this with you before, when possible. Here you have more information about confidentiality.

Therapy is confidential. Client confidentiality comprises privacy of the content of the sessions, and also the fact that a person is a therapy client. There are certain limitations to confidentiality in therapy and the therapist is required to break confidentiality in specific circumstances. Breaking confidentiality means providing information about the client to another person. You can read here the limits to confidentiality.

Your therapist will guide you to have a better understanding of your thoughts, emotions, and physical sensations, and will teach you tools you can use to live a better life. They will help you to discover or become aware of what is best for you but won’t give you advice or tell you what to do.

To maximise its benefits, sessions are typically once a week. Towards the end of therapy, the sessions can be spread out to once every two weeks. This can be discussed with your therapist in the first sessions.

While in most cases the recommendation is one session per week, in certain cases could be possible to have more than one session a week. This is often when a person is in crisis or needs additional support.

The first session is used to understand the person’s problems and goals, it is unlikely that any progress can be made, or goals achieved in only one session. Therapy is a process and most people need at least a few sessions to see changes.

Please, refer to this page for information about prices.

Yes, we offer both online therapy and telephone therapy. When you first contact us, let us know what your preference is.

No. You are free to refer to Psychology Therapy.

It is difficult to determine the average number of therapy sessions. Some people can achieve their goals in as little as 6 sessions or even less, while others might need to work for several years. You can learn more here.

Therapy can help when our well-being is being impacted by overwhelming emotions. When we have excessive or persistent sadness, anxiety or any other unhelpful state. Read more here.

Yes, our founder Cristina is originally from Spain and can offer therapy in both English and Spanish.  

The first therapy session is a safe space for you to explain to your therapist what your main difficulties are. Your therapist will gently ask you some questions and take some notes so he/she can use that information to plan your therapy treatment. We understand how difficult it can be to share this difficult information with someone you just met, that is why this is also an opportunity for you to meet your therapist, get a sense of how comfortable you are with him/her, and ask any questions you might have. Read more about the first therapy session. 

You don’t need to prepare for your first therapy session. Your therapist will guide the session by asking you questions about your current difficulties, problems and worries. We encourage you to be as open as you can and share as much as you feel comfortable in this first session. It can be difficult to open up in the first session, and that is why we congratulate you for doing it. During the process of therapy, both your therapist and yourself will discover more about yourself and your patterns of thought and emotion. As a process, you don’t have to worry about giving all the information in the first session, the information will come up eventually. Read more about what to expect and how to prepare for your first therapy session.

The benefits of therapy include:

1. It helps you feel better.
2. It offers you emotional support.
3. It increases your awareness and facilitates self-discovery.
4. You learn effective coping skills.
5. You acquire problem-solving skills.
6. It teaches you how to change your limiting beliefs.
7. It helps you to improve your interpersonal relationships.
8. It helps you to increase self-compassion.
9. It helps you reduce symptoms of mental health issues.
10. It empowers you.
11. It helps to prevent future crises.
12. Therapy changes your brain.

You can learn more about the benefits of therapy on this page.